ServiceNow, Inc. (NYSE:NOW – Get Free Report) shares fell 2.9% during mid-day trading on Thursday . The company traded as low as $101.33 and last traded at $103.0330. 27,880,907 shares changed hands during trading, an increase of 16% from the average session volume of 24,026,881 shares. The stock had previously closed at $106.06.
Key ServiceNow News
Here are the key news stories impacting ServiceNow this week:
- Positive Sentiment: ServiceNow announced a partnership with IBM to help enterprises scale AI by modernizing legacy IT systems and making enterprise data usable for agentic AI, which could strengthen demand for ServiceNow’s platform. IBM And ServiceNow Target Enterprise AI Scale While Seeding Future Talent
- Positive Sentiment: Phenom also partnered with ServiceNow to introduce AI hiring agents, adding another example of ServiceNow expanding its AI-enabled workflow ecosystem. Phenom Partners with ServiceNow to Introduce AI Hiring Agents
- Positive Sentiment: Analyst commentary highlighted resilient demand, pricing power, and a possible long-term revenue path, reinforcing the view that ServiceNow can keep growing despite macro uncertainty. ServiceNow Demand Remains Resilient Despite Global Uncertainty: Analyst
- Neutral Sentiment: Several market articles noted that investors are paying close attention to ServiceNow and debating whether the selloff has gone too far, but these pieces are more sentiment-driven than fundamentally new. Investors Heavily Search ServiceNow, Inc. (NOW): Here is What You Need to Know
- Neutral Sentiment: Commentary from 247WallSt and The Motley Fool suggested the stock may be undervalued or could benefit from AI adoption, but these are opinion pieces rather than direct catalysts. The AI Trade Nobody Is Making Right Now — and Why It Could Be 2026’s Best Opportunity
- Negative Sentiment: ServiceNow disclosed a bug that exposed some customer data to the internet, and separate reports said an API vulnerability was exploited, which could raise security concerns and weigh on sentiment. ServiceNow tells customers a bug left some of their data exposed to the internet
- Negative Sentiment: Some media and commentator coverage continues to frame ServiceNow as expensive, and that valuation concern may be contributing to recent weakness. What’s Going On With ServiceNow Stock Thursday?
Analyst Upgrades and Downgrades
NOW has been the topic of several recent analyst reports. Citizens Jmp reaffirmed a “market outperform” rating and issued a $157.00 price target on shares of ServiceNow in a research note on Tuesday, May 5th. TD Cowen restated a “buy” rating and issued a $140.00 target price on shares of ServiceNow in a research note on Thursday, April 23rd. Cantor Fitzgerald reduced their target price on shares of ServiceNow to $122.00 and set an “overweight” rating on the stock in a research report on Thursday, April 23rd. Bank of America started coverage on shares of ServiceNow in a research note on Monday, May 18th. They set a “buy” rating and a $130.00 price target for the company. Finally, FBN Securities lowered their price target on ServiceNow from $160.00 to $120.00 in a report on Thursday, April 23rd. One research analyst has rated the stock with a Strong Buy rating, thirty-five have assigned a Buy rating, five have given a Hold rating and one has given a Sell rating to the company. According to MarketBeat, the stock currently has an average rating of “Moderate Buy” and an average target price of $141.85.
ServiceNow Trading Down 2.9%
The company has a current ratio of 0.84, a quick ratio of 0.84 and a debt-to-equity ratio of 0.13. The stock has a market capitalization of $106.23 billion, a P/E ratio of 61.40, a price-to-earnings-growth ratio of 1.77 and a beta of 0.94. The company has a 50-day moving average price of $99.87 and a 200 day moving average price of $120.59.
ServiceNow (NYSE:NOW – Get Free Report) last posted its earnings results on Wednesday, April 22nd. The information technology services provider reported $0.97 earnings per share (EPS) for the quarter, meeting the consensus estimate of $0.97. The company had revenue of $3.77 billion for the quarter, compared to analyst estimates of $3.75 billion. ServiceNow had a return on equity of 18.16% and a net margin of 12.59%.The firm’s quarterly revenue was up 22.1% compared to the same quarter last year. During the same quarter in the previous year, the firm earned $0.81 earnings per share. On average, research analysts forecast that ServiceNow, Inc. will post 2.35 earnings per share for the current fiscal year.
Insider Activity
In other news, insider Paul Fipps sold 1,048 shares of ServiceNow stock in a transaction that occurred on Monday, May 18th. The shares were sold at an average price of $98.51, for a total value of $103,238.48. Following the transaction, the insider owned 12,072 shares of the company’s stock, valued at $1,189,212.72. The trade was a 7.99% decrease in their position. The sale was disclosed in a filing with the Securities & Exchange Commission, which is accessible through this link. The transaction was executed under a pre-arranged Rule 10b5-1 trading plan. The sale was made to cover tax withholding obligations related to the vesting of equity awards. Also, insider Jacqueline P. Canney sold 8,927 shares of the business’s stock in a transaction that occurred on Friday, April 24th. The stock was sold at an average price of $89.60, for a total transaction of $799,859.20. Following the transaction, the insider owned 29,531 shares of the company’s stock, valued at approximately $2,645,977.60. This trade represents a 23.21% decrease in their position. Additional details regarding this sale are available in the official SEC disclosure. Insiders have sold a total of 28,071 shares of company stock valued at $2,529,956 over the last 90 days. 0.34% of the stock is currently owned by corporate insiders.
Institutional Trading of ServiceNow
Several hedge funds and other institutional investors have recently made changes to their positions in the business. Vanguard Group Inc. grew its stake in ServiceNow by 404.5% during the 4th quarter. Vanguard Group Inc. now owns 101,963,384 shares of the information technology services provider’s stock worth $15,619,771,000 after buying an additional 81,752,460 shares during the last quarter. State Street Corp raised its stake in ServiceNow by 406.6% in the fourth quarter. State Street Corp now owns 47,896,597 shares of the information technology services provider’s stock valued at $7,337,280,000 after buying an additional 38,441,898 shares during the last quarter. Price T Rowe Associates Inc. MD raised its stake in ServiceNow by 371.0% in the fourth quarter. Price T Rowe Associates Inc. MD now owns 32,395,663 shares of the information technology services provider’s stock valued at $4,962,692,000 after buying an additional 25,517,218 shares during the last quarter. Geode Capital Management LLC boosted its holdings in ServiceNow by 404.8% in the fourth quarter. Geode Capital Management LLC now owns 23,512,428 shares of the information technology services provider’s stock worth $3,591,425,000 after acquiring an additional 18,854,775 shares in the last quarter. Finally, Morgan Stanley boosted its holdings in ServiceNow by 335.6% in the fourth quarter. Morgan Stanley now owns 22,733,483 shares of the information technology services provider’s stock worth $3,482,543,000 after acquiring an additional 17,514,679 shares in the last quarter. Hedge funds and other institutional investors own 87.18% of the company’s stock.
ServiceNow Company Profile
ServiceNow (NYSE: NOW) is a cloud computing company that builds enterprise software to manage digital workflows and automate business processes. Its offerings are designed to replace manual work and legacy systems with cloud-based, service-oriented applications that support IT operations, customer service, human resources, security response and other enterprise functions.
The company’s flagship product family is the Now Platform, a suite of subscription software and platform services that includes IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), Customer Service Management (CSM), HR Service Delivery, Security Operations and Asset Management.
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