Reviewing China Customer Relations Centers (CCRC) and Resources Connection (RECN)

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China Customer Relations Centers (NASDAQ: CCRC) and Resources Connection (NASDAQ:RECN) are both small-cap business services companies, but which is the superior stock? We will contrast the two companies based on the strength of their valuation, risk, dividends, institutional ownership, analyst recommendations, profitability and earnings.

Analyst Ratings

This is a summary of current ratings and recommmendations for China Customer Relations Centers and Resources Connection, as reported by MarketBeat.

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
China Customer Relations Centers 0 0 0 0 N/A
Resources Connection 2 1 0 0 1.33

Resources Connection has a consensus target price of $15.33, suggesting a potential downside of 4.76%. Given Resources Connection’s higher probable upside, analysts plainly believe Resources Connection is more favorable than China Customer Relations Centers.

Profitability

This table compares China Customer Relations Centers and Resources Connection’s net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
China Customer Relations Centers N/A N/A N/A
Resources Connection 2.88% 10.03% 6.54%

Earnings & Valuation

This table compares China Customer Relations Centers and Resources Connection’s revenue, earnings per share and valuation.

Gross Revenue Price/Sales Ratio Net Income Earnings Per Share Price/Earnings Ratio
China Customer Relations Centers $88.97 million 1.77 $8.77 million N/A N/A
Resources Connection $654.13 million 0.79 $18.82 million $0.98 16.43

Resources Connection has higher revenue and earnings than China Customer Relations Centers.

Dividends

Resources Connection pays an annual dividend of $0.48 per share and has a dividend yield of 3.0%. China Customer Relations Centers does not pay a dividend. Resources Connection pays out 49.0% of its earnings in the form of a dividend. Resources Connection has increased its dividend for 5 consecutive years.

Volatility and Risk

China Customer Relations Centers has a beta of -1.86, suggesting that its stock price is 286% less volatile than the S&P 500. Comparatively, Resources Connection has a beta of 1.1, suggesting that its stock price is 10% more volatile than the S&P 500.

Insider and Institutional Ownership

0.4% of China Customer Relations Centers shares are held by institutional investors. Comparatively, 79.1% of Resources Connection shares are held by institutional investors. 11.8% of Resources Connection shares are held by insiders. Strong institutional ownership is an indication that hedge funds, endowments and large money managers believe a company is poised for long-term growth.

Summary

Resources Connection beats China Customer Relations Centers on 11 of the 13 factors compared between the two stocks.

About China Customer Relations Centers

China Customer Relations Centers, Inc. provides business process outsourcing services for telecommunications companies in the People's Republic of China. It offers voice-based customer care services, including customer relationship management, technical support, sales, customer retention, marketing surveys, and research. The company was incorporated in 2014 and is headquartered in Tai'an, the People's Republic of China.

About Resources Connection

Resources Connection, Inc. provides agile consulting services in North America, Europe, and the Asia Pacific. The company offers finance and accounting services, including process transformation and optimization, financial reporting and analysis, technical and operational accounting, merger and acquisition due diligence and integration, audit readiness, preparation and response, implementation of new accounting standards, and remediation support. It also provides information management services, such as program and project management, business and technology integration, data strategy, and business performance management. In addition, the company offers corporate advisory, strategic communications, and restructuring services; and corporate governance, risk, and compliance management services, such as contract and regulatory compliance, enterprise risk management, internal controls management, and operation and information technology (IT) audits. Further, it provides supply chain management services comprising strategy development, procurement and supplier management, logistics and materials management, supply chain planning and forecasting, and unique device identification compliance; and human capital services, including change management, organization development and effectiveness, compensation and incentive plan strategies, and optimization of human resources technology and operations. Additionally, the company offers legal and regulatory supporting services for commercial transactions, global compliance initiatives, law department operations, and law department business strategies and analytics. It also provides policyIQ, a proprietary cloud-based governance, risk, and compliance software application. The company was formerly known as RC Transaction Corp. and changed its name to Resources Connection, Inc. in August 2000. Resources Connection, Inc. was founded in 1996 and is headquartered in Irvine, California.

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